A website for everyone.

Last reviewed: September 30, 2026.

Our commitment

MN Home Watch Services wants people with disabilities to be able to learn about our services, request information, and use an authorized account with dignity and independence. Accessibility is part of design, development, content review, and ongoing support—not a one-time certification.

Accessibility reference and current status

We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a design and evaluation reference. This statement is not a formal claim that every page, workflow, email, document, or third-party service conforms to every success criterion, and it is not a certification by an outside auditor.

The public website currently uses semantic headings and landmarks, a skip link, visible keyboard focus, labeled form controls, text-based validation feedback, descriptive link names, image alternatives, sufficient target sizing, responsive layouts, and information that is not communicated by color alone.

How we test

Release checks include a combination of automated and manual review:

• Keyboard navigation, focus order, menu operation, and form-error recovery.
• Accessibility-tree review for page structure, headings, names, roles, and states.
• Desktop, tablet, and phone layouts, including horizontal-overflow checks.
• Text contrast, visible focus, zoom-friendly layout, touch targets, and reduced motion.
• Production-route, security-header, performance, and browser-console checks.

Automated tools cannot identify every barrier. Manual and assistive-technology feedback remains important, especially as secure account workflows, emails, reports, payments, and third-party integrations change.

Known limits

Some protected account features remain staged behind release controls, so final testing with production authentication, customer data, payment checkout, delivered email, and supported assistive technologies is still required before those workflows are made generally available. Linked third-party websites and provider interfaces may follow their own accessibility practices.

Report a barrier or request an alternative

If something prevents you from accessing information or completing a task, tell us the page or workflow, what you were trying to do, the barrier you encountered, and—if you choose—the browser or assistive technology involved. Do not send passwords, access codes, lockbox details, key locations, payment credentials, or other property-security information.

When a direct channel is available, we will work to provide the requested information in an accessible alternative and review the reported barrier. Accessibility feedback does not belong in the property consultation form unless its published instructions expressly allow it.

Questions about accessibility standards

The W3C Web Content Accessibility Guidelines 2.2 explain the technical reference used here. The U.S. Department of Justice web accessibility guidance provides general information about accessibility and the ADA. These links are provided for reference and are not legal advice.